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Reassigning a Card to a Different User

You can reassign both physical and virtual cards to a new user directly from the Cards tab.

Todd Beyer avatar
Written by Todd Beyer
Updated over 3 weeks ago

How to Reassign an Card

  1. Log in to your account.

  2. In the main menu, click on Cards.

  3. Find the card you want to reassign.

  4. In the Actions column, click the three dots (...) next to the card.

  5. Select Edit.

  6. Under the Issue for dropdown, choose the new user you want to assign the card to.

  7. Click Save.

Physical Cards

  • You can reassign a physical card, but the printed name on the card will not change.

  • If you need the new user’s name printed on the card, you'll need to issue a new card.

    • Lock the current card.

    • Issue a new card for the new user.

Virtual cards

  • Virtual cards can be reassigned to a new user.

  • The name on the card will automatically update to reflect the new user.

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