You can instantly lock and unlock both physical and virtual cards. Whether you suspect fraud, notice improper usage, or are approaching your credit limit, card locking and unlocking happens in real time.
How to Lock a Card
1. Log in to your account on the platform.
2. From the left-hand menu, click on "Cards".
3. Find the card you want to lock. Hover your mouse over the card and click to open its details.
4. Click the "Lock" button.
The card will be locked immediately. No transactions can be made until it is unlocked.
You’ll see a confirmation that the card is locked. The lock is effective in real time.
How to Unlock a Card
1. Return to the same card’s details page by clicking "Cards" in the menu and selecting the card.
2. Click the "Unlock" button.
The card will be active again right away.
Only admins or users with the right permissions can lock or unlock cards.